Have questions about home care? You’re in the right place. We’ve gathered answers to some of the most common questions to help you better understand our services, what to expect, and how we can support you or your loved one with compassionate, non-medical care.
What services does Care & Assist provide?
We provide non-medical home care services, including companion care, homemaking, and personal care in Southaven, Mississippi, and surrounding communities. Every care plan is tailored to meet each client’s unique needs while supporting comfort, safety, and independence at home.
Who can benefit from your home care services?
Our services are available for seniors, adults with disabilities, individuals recovering from surgery or illness, and anyone who needs extra support with daily living. We focus on helping clients remain safe and comfortable in their own homes.
Which areas do you serve?
Care & Assist proudly serves Southaven, Mississippi, Memphis, Tennessee, and North Mississippi, including DeSoto, Tate, Tunica, Coahoma, Quitman, Marshall, and Panola counties. Contact us to confirm service availability in your area.
How do I get started with home care?
Getting started begins with contacting our team to schedule an in-home assessment. We’ll discuss your needs, answer your questions, and recommend a care plan that best fits your situation.
Can services be customized to my loved one’s needs?
Yes. Every care plan is personalized based on the client’s daily routine, health condition, preferences, and level of assistance needed. We can also adjust services as care needs change over time.
Our Non-Medical Home Care Services
What is companion care?
Companion care offers meaningful conversation, emotional support, and assistance with light daily activities. It helps reduce loneliness while encouraging social interaction and a more enjoyable daily routine at home.
What does homemaking include?
Our homemaking services include light housekeeping, laundry, meal preparation, grocery shopping, home organization, and other household tasks. These services help create a clean, comfortable, and safe living environment.
What does personal care include?
Personal care includes assistance with bathing, dressing, grooming, mobility, hygiene, meal assistance, medication reminders, and other daily living activities. Care is always provided with dignity, respect, and compassion.
Can caregivers help with transportation and errands?
Yes. Caregivers can assist with transportation to medical appointments, grocery shopping, pharmacy visits, and other essential errands, helping clients maintain their routines and independence.
Can I combine different home care services?
Absolutely. Many clients receive a combination of companion care, homemaking, and personal care services. We create flexible care plans that provide the right level of support for each individual.
Caregivers, Scheduling & Your Care Experience
Are your caregivers trained and experienced?
Yes. Our caregivers are trained, experienced, and committed to providing dependable non-medical home care. They focus on delivering compassionate support while respecting each client’s comfort, privacy, and independence.
How are caregivers matched with clients?
We carefully match caregivers based on the client’s care needs, personality, preferences, and schedule whenever possible. Our goal is to build a trusting relationship that promotes comfort and consistency.
Can my care schedule be changed if my needs change?
Yes. We understand that care needs may change over time. Our team can update your schedule and adjust services to continue providing the appropriate level of support.
How often can caregivers visit my home?
Visit schedules are flexible and based on your individual needs. Care can be arranged for a few hours, several days a week, or ongoing assistance depending on your care plan.
Can family members be involved in the care plan?
Yes. We encourage family involvement throughout the care process. Open communication helps us provide personalized care while keeping loved ones informed about important updates when appropriate.
Insurance, Payment & Care Planning
Do you accept insurance for home care services?
Yes. Care & Assist accepts select insurance plans for eligible services. Our staff can help review your coverage and explain available payment options during your consultation.
Is a doctor’s referral needed before starting services?
A physician’s referral may not be required for many non-medical home care services. Our team will explain any necessary requirements and guide you through the enrollment process.
How quickly can home care services begin?
The start date depends on your care needs and scheduling availability. After your assessment is completed, we work to arrange services as quickly as possible.
How is a personalized care plan created?
We begin with an in-home assessment to understand the client’s daily routine, preferences, and support needs. A customized care plan is then developed and updated as needed.
Contacting Care & Assist
How can I schedule an assessment with Care & Assist?
Scheduling an assessment is easy. Simply call our office or complete our online contact form, and our friendly team will help you explore your home care options and answer any questions you may have.